Artificial intelligence is a priority for Minister of Civil Service.

Artificial intelligence should be given a boost at every level. According to franceinfo on Monday, November 11, civil service minister Guillaume Kasbarian is working to improve artificial intelligence. He’s a historical Macronist and subscribes to “startup nation”. This close friend to Gabriel Attal is working on a French style GPT chat for the government to help speed up processes and free up agents’ time to “be even more in touch with the people”, according to his entourage.

Accelerate the sharing of information or the filing of complaints 

His teams have a very specific vision of how to facilitate the exchange of medical records among hospitals. Some establishments are still using faxes today! A second idea would be to simplify the process of filing a complaint at the police station, which is not directly accountable to the Ministry of the Civil Service. The artificial intelligence would be able to record and transcribing our testimony much faster than a policeman typing everything by hand. The tool can summarize a case at arm’s distance in just minutes.

Cybersecurity questions arise when sharing sensitive information. Mbut in private, the minister minimizes the issue: “We can’t allow safeguards to become an obstacle for progress.” His team is made up of tech experts. A member of the team assures Franceinfo that France is capable to develop its own systems that are far safer, like the artificial intelligence chatbot Albert that can answer questions written to it. It’s available in France service houses. For example, you arrive with a specific question regarding your retirement. To get an answer that is tailored to your specific situation, the agent simply writes to the chatbot.

According to franceinfo information, Guillaume Kasbarian will be making a visit on the topic in the near future. He is also trying to persuade other ministers, one at a time: Genevieve Darrieussecq, for Health; Bruno Retailleau, for Interior; Didier Migaud, for Justice. It’s to stop the buzz of France’s administrative machinery and save some money, but it won’t necessarily satisfy civil servants who already have a grudge against the Minister.

He’s now convinced other ministers that they should follow him.

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