Subtotal $0.00
Effective Date: 10/23/2024
At Thrivetech Solutions, we strive to ensure that our clients are satisfied with our services. However, we understand that situations may arise where refunds or adjustments are necessary. This policy outlines the terms and conditions regarding refunds and returns for our services.
1.1. Service Non-Delivery: If we are unable to deliver the agreed-upon service within the specified timeframe due to our fault, you may be eligible for a full refund.
1.2. Service Cancellation: If you choose to cancel a service before work has commenced, you are entitled to a full refund. If work has already begun, a partial refund may be provided based on the progress of the service.
1.3. Dissatisfaction with Service: If you are not satisfied with the service provided, you may request a review or revision. Refunds for dissatisfaction will be considered on a case-by-case basis and may be partial depending on the nature of the service and the extent of the completed work.
2.1. Custom Development Projects: Due to the nature of custom development (such as Python scripts, bots, or automation systems), refunds are not provided once the final product has been delivered and approved by the client.
2.2. Completed Services: Refunds are not available for services that have been fully completed and delivered as per the agreed-upon terms unless there is an issue related to non-performance or failure of the service.
2.3. Third-Party Tools or Integrations: Any costs associated with third-party tools, platforms (such as Zapier or Make.com), or licenses used as part of our service are non-refundable.
3.1. How to Request a Refund: To request a refund, please contact us via email at [insert email] with your order details, reason for the refund, and any supporting information. We will review your request and respond within 5-7 business days.
3.2. Review and Resolution: Each refund request is reviewed individually. If your request is approved, the refund will be processed, and a credit will be applied to your original method of payment within 10 business days.
4.1. Service Revisions: If you are not satisfied with the delivered service, we offer a revision process to make necessary adjustments. Revisions must be requested within 14 days of the service delivery.
If you have any questions regarding our Refund and Returns Policy, please contact us:
Thrivetech Solutions
1403 Washington Ave, United States
Phone: +1 (929) 499-9441
Email: [email protected]
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